Malaysia launches Southeast Asia's first Mercedes-AMG One service hub
Mercedes-Benz Malaysia has opened a RM2.2 million dedicated service hub in Bukit Tinggi for the F1-derived Mercedes-AMG One hypercar, establishing the first such facility in Southeast Asia.
Malaysia has launched Southeast Asia's first dedicated Mercedes-AMG One Service Hub. Mercedes-Benz Malaysia opened the RM2.2 million facility at Hap Seng Star Bukit Tinggi to service and maintain the rare hypercar for the Asia Pacific region.
The hub is the only authorized center of its kind in Southeast Asia. It forms a critical part of the support ecosystem for the 275-unit global production run of the Mercedes-AMG One.
Hub Features and Investment
The RM2.2 million purpose-built facility is equipped for the hypercar's unique demands. It features specialized high-voltage tools and vehicle-specific diagnostic equipment. Controlled storage and working conditions are maintained throughout.
The Hap Seng Star Bukit Tinggi location was selected for its strategic advantages. Its proximity to Port Klang, a major maritime gateway, aids logistics. The site also benefits from Malaysia's multi-modal connectivity and established logistics infrastructure.
Global Service Network Context
This Malaysian hub joins a global network of nine dedicated Mercedes-AMG One Service Hubs worldwide. Other locations include Germany, Switzerland, Dubai, Abu Dhabi, Kuwait, and Japan.
Of the 275 cars built globally, 75 units were destined for the Asia Pacific region. A further 100 units were allocated to the United States market. The hypercar's price is approximately RM11 million before taxes, exceeding RM20 million with taxes included.
Technical Capabilities and Training
A team of six Flying Doctors, including one Malaysian, supports the hub. These in-country technical experts provide immediate first-level response across the region. The facility enables direct coordination with Mercedes-AMG specialists in Affalterbach, Germany.
Local Mercedes-Benz Malaysia technicians have undergone certified training from Mercedes-AMG. They are qualified for the car's specific diagnostic, maintenance, and service procedures. The operation also includes an apprenticeship programme to grow the local talent pool. Dedicated liaison officers support international and regional clientele.
Service Requirements and Costs
Servicing the Mercedes-AMG One is an intensive and costly process due to its complex, F1-derived engineering. Regular maintenance is required every 5,000 kilometers.
| Service Item | Cost (Approx.) | Work Required |
|---|---|---|
| Service A | RM172,434 (37,610 euros) | 80 work-hours; replacement of majority of fluids; complete inspection |
| Service B (at 50,000 km) | RM3.67 million (800,000 euros) | Engine replacement |
| Magnesium Wheels | RM97,656 (21,300 euros) | 19 and 20-inch diameters |
The car's construction demands specific hoists due to its carbon fibre body and battery pack positioning. The workshop is soundproofed, as engine testing can reach 120 decibels. The vehicle in the workshop during the launch was the second to be serviced at the new facility.
The hub's establishment leverages Malaysia's technical expertise and English language proficiency within Southeast Asia. It supports the region's high-net-worth clients from markets like China, Taiwan, Indonesia, and Singapore. Mercedes-Benz Malaysia CEO Martin Schulz stated that the vehicle's extreme engineering demanded a specialized service ecosystem. The company's vice-president for Customer Services & Network Development, Edmin Naidoo, confirmed that their procedures ensure owners have complete confidence. Hap Seng Consolidated Automotive Division CEO Lee Weng Yew said the appointment reflects confidence in their certified technical capabilities and team readiness. The move aligns with national goals under the Thirteenth Malaysia Plan to develop high-value automotive services.
